Ryan knows that his shop productivity suffers if there’s a car tying up a bay waiting for a part. That’s why he relies on Glenbrook Auto Parts to get him the parts he needs quickly, even when it’s a shifter linkage bushing for a classic car.
“Just recently, I called and said, ‘I’ve got a 1962 Ford Thunderbird. I’ve got an odd problem,’” Ryan recalls. “Mark said, ‘No problem. I’ve got you. What do you need?’…Even if he can’t pull up something right there, he takes down all the information and calls you back in a prompt manner. He gets you what you need.” In this case, Mark found a bushing kit for a Chevy that had exactly what they needed to repair the car. The part was delivered that day, and the car was finished and back to the client the same day.