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Words From Our Clients: Knowledge is Everything

“In the industry, there are a lot of big box players. Those guys employ people who are helpful, but not very knowledgeable. Ray’s staff – they know parts. You can call them and say, ‘I’ve got this situation. I know there’s a kind of part like this. I can’t remember what it’s called or what the part number is.’ And they know what I need. It’s a lost art form. Knowledgeable parts guys are a dying breed. Ray’s staff is really on top of it. ” 

–Chris Hatzopoulos, Owner | Golf Crawford Auto Service, Evanston

Chris purchased Golf Crawford in 2015 from the previous owner, who had a long-standing relationship with Glenbrook Auto Parts. Chris continued that relationship because of the “great service, great counter guys and great delivery drivers,” as well as the quality of the parts.

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